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Entries for the 2011 awards close at 5pm Friday 16 September 2011. Finalists will be announced on Monday 3 October 2011
NB. Judging will take place over two weeks in October. 1st Group will be judged between 10th and 12th of October. 2nd Group will be judged between the 17th and 19th of October. All entries must be submitted electronically in the MS Word entry forms below.
The judges will not consider any inputs beyond 300 words in any of your responses.
Simply choose the category you wish to submit an entry for and then download the appropriate entry form.
Note: To save a copy of an entry form to your hard drive, right click on either the Microsoft Word or Adobe PDF icons and choose the "save" option. Due to the file size of the Microsoft Word files these may take several minutes to download.
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Contact Centre of the Year
Contact Centre Manager of the Year Contact Centre Team Leader of the Year
Contact Centre Team of the Year
Contact Centre Trainer of the Year
Contact Centre CSR/Agent of the Year
Support Person of the Year Initiative of the Year Personal Development Award
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